Terms and Conditions of Use and Subscription

Last updated: January 24, 2025

INTRODUCTION

Who we are:

Oikoteck is a modern online intermediary platform which connects house seekers with real estate brokers and homeowners and provides information about real estate listings posted by its users . We offer access to property management and property sales or rental search services, as well as data-driven analytics and support services to real estate professionals.

The Platform is the property of “OikoTeck P.C.”, a company functioning under the Laws of Greece, with its registered office in Athens, Greece, at Stournari Str. No. 38 (P.C. 10438), VAT Number 802531830, Business Registry Number (GEMH): 178122003000.

Tel: +30 694 029 7558. Email address: info@oikoteck.com.

IMPORTANT NOTICE:

The Oikoteck platform functions purely as an information society intermediary service. Oikoteck does NOT function as a Real Estate Agent or Broker and it does not intend to provide its users with any financial, real estate, or other related advice of any kind.

The information regarding listings found in the platform does not come from Oikoteck but solely from its users.

Scope and Important Information

The following Terms and Conditions, together with our Data Protection Notice/Privacy Policy and our Cookies Policy are applicable to all agreements, offers, products and services provided by our Platform, unless otherwise indicated. For this reason, we urge you to read these Terms and Conditions and the abovementioned policies, before using our Platform.

Using the Platform includes, inter alia, accessing and browsing the Platform, having access to the information provided therein, registering as a user (and having access to all functionalities associated with it), subscribing to our subscription services and paid promotion plans, and using any other form of communication or feature offered on the Platform.

Each user, who enters or uses this Platform and its services (hereinunder “User” or “Subscriber”) shall thoroughly read these Terms and Conditions, as well as the website’s Data Protection Notice/Privacy Policy, Cookies Policy, and the Service Plan Terms applicable to the user’s chosen subscription plan, since by using this Platform and the related services the user signifies that he has read the abovementioned terms and that he agrees to be bound by them.

If a client/user does not agree with these terms, he is obliged to refrain himself from using the Platform and/or making any transactions with it.

Oikoteck reserves the right to change or update the Terms and Conditions at any time. If you continue using this Website after any such change to these terms, you signify the acceptance of the changes. Any element or function of this Website may be subject to change, alteration, deletion or updating without prior notice, under Oikoteck’s complete discretion. For that reason, we encourage the User to thoroughly read these terms every time that he uses this Platform and its services. The effective date/publication date of the currently applicable version of these terms is always located at the top of this page.

Applicability of the Terms and Conditions

If you are using the Platform as a private individual/consumer, the following chapters of these terms and conditions are applicable to you:

Chapter I: Introduction
Chapter II: General Terms of Use of the Platform
Chapter III: Conditions of Use and Subscription for Consumers
Chapter V: License for Subscribers and Paid Service Users

If you are using the Platform as a private individual/consumer, the following chapters of these terms and conditions are applicable to you:

Chapter I: Introduction
Chapter II: General Terms of Use of the Platform
Chapter IV: Conditions of Use and Subscription for Professional Users (B2B Service Agreement)
Chapter V: License for Subscribers and Paid Service Users

The provisions of our Data Protection Notice/Privacy Policy, Cookies Policy, and Service Plan Terms are applicable to all users of the Platform, regardless of the capacity in which they are using it.

Protection of your Personal Data

Oikoteck respects your privacy and the applicable data protection legislation. Our Website’s Data Protection Notice/Privacy Policy provides you with all the relevant information about the processing of your personal data which are collected or provided by you during your browsing of the website. You may access the contents of our Data Protection Notice/Privacy Policy by clicking on the following link: https://www.oikoteck.com/privacy-policy

Definitions

“Website”: All webpages located in the https://www.oikoteck.com domain.

“Platform”: Refers to the website https://www.oikoteck.com and its services

“User”: Refers to any individual or entity accessing or using our platform or services

“We”/ “the Company”/ “Oikoteck”: refers to “OikoTeck P .C.”, the legal or physical person responsible for the editing and content of the Services.

“(Oikoteck’s) Terms and Conditions”: Shall mean the present “Terms and Conditions of Use and Subscription”, Oikoteck’s “Data Protection Notice/Privacy Policy”, Oikoteck’s “Cookies Policy”, and Oikoteck’s “Service Plan Terms”.

“Services”: Refer to the functions provided by the platform, including property listings, subscription services, and registered user features.

“User generated Content”: Any form of Content (text, image, sound, video, computer animation) created and uploaded by the platform’s users, such as property listings, including pictures of the property and general information regarding the property, user profile information, etc.

‘Consumer”: refers to a natural person acting in an individual capacity for reasons outside his business, trade, or profession.

“Professional” or “Business User”: A Real estate agent or broker or mortgage professional or legal person, acting in his professional capacity.

GENERAL TERMS OF USE OF THE PLATFORM

Eligibility and Registration

The Website is available to both legal entities and physical persons/private individuals who are older than 15 years of age and are legally eligible to be parties to a contract, under the applicable legal framework. If you do not meet the above requirements, you must not use our Website.

The Website is freely accessed by any User as a visitor but in order to use certain futures of the Platform you must be a registered user. When registering for an account we will ask you to provide us with some information about yourself such as your email address, and to set up a password. Alternatively, you may choose to use your Google or Facebook account to sign up for our Platform.

Subscription and Fees

You can use the Platform as a visitor without an account and without any fee. You can also register as a user on the Platform without paying a fee. However, certain services are subject to payment, and you may use them either on a one-off basis or on a subscription basis which may include features that allow for automatically recurring payments for periodic charges. The applicable fees and prices are listed on the Platform under the “Services” tab and clearly indicated before ordering. All fees are displayed in Euro (€) and include applicable taxes.

You will be billed in advance as a one – off basis or on a recurring basis depending on the Subscription plan you choose. After the subscription expires, you will have the option to either renew your subscription at the end of each billing period or cancel it. You may cancel your subscription at any time. Note that the cancelation policies, benefits, and terms of each service plan are specifically described in detail the respective chapter of Oikoteck’s Service Plan Terms.

By placing an order for one of our paid services or subscription plans, you represent and warrant that: (i) you have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Subscription/payment; and that (ii) the information you supply to us is true, correct and complete.

Oikoteck may change the subscription fees at its discretion and provide you with reasonable prior notice of this change. Any such change shall not affect active subscription plans which had already been activated and paid for, before the change was communicated to you.

To be eligible to use our paid and/or subscription services, you must:

Be at least 18 years of age
Have Not been previously banned from using the Services and
Be legally capable of entering into legally binding contracts.

Restrictions

Users of the Website may NOT:

Post false, misleading, artificially, digitally created, or illegal property listings and content,
Post links leading to websites containing malicious software such as trojan horses, keyloggers, ransomware and viruses
Violate applicable local, national or international laws,
Make fraudulent use of the platform and its services or in any way harm or harass other users of the platform,
Share their account identification data with other parties except themselves,
Use the platform for any other purposes than the ones identified herein,
Distribute illegal material
Infringe or act in breach of the Oikoteck’s and/ or third parties intellectual property rights (e.g. posting copyright protected content).
Violate any of the Terms and Conditions included herein and in Oikoteck’s Data Protection Notice/Privacy Policy, Cookies Policy, and Service Plan Terms. Or
Hurt or attempt to hurt the reputation of Oikoteck and the Platform.

Termination of Access to the Website

Oikoteck has the right, within its complete discretion, to terminate or suspend the user’s right to access or use this website, its contents and/or the rest of the information contained within it, at any time, if a user acts in an illegal way or in breach of these terms and conditions and the rest of the legal documentation and agreements applicable to the Platform, even if access to the website is still provided to other users.

Oikoteck also has the right, within its complete discretion, to terminate or suspend the user’s right to access or use this website, its contents and/or the rest of the information contained within it, at any time and for any reason, if the provided website services are discontinued for all users.

Any access to the website, and its content and services after the abovementioned termination or suspension constitutes an illegal act and a breach of these terms and conditions.

Additionally, you agree that Oikoteck does not bear any liability or responsibility, towards you or any other third party, deriving from the termination or suspension of your access to the website, under this term.

Intellectual Property

All of this Website’s content, including, without restriction, all texts, news, logos, trademarks, distinctive marks and traits, photos, schematics, pictures, services, and any other files or documents are protected by intellectual property rights as defined under applicable National, International, and EU legislation governing the protection of intellectual property. The abovementioned rights belong to Oikoteck or to third party right holders, who have granted us with licenses to use the intellectual property.

Therefore, any reproduction, publication, copying, storing, selling, broadcasting, distribution, receiving, translation or any other alteration of any part or element of the Website is strictly prohibited without the prior explicit written approval of Oikoteck and/or the third-party holders of the intellectual property rights.

Exceptionally, specific parts of this Website’s content may be saved or copied to a user’s personal computer exclusively for personal use and to the extent that no commercial use of the saved content is intended or takes place. If you wish to copy content of this website to other websites, you must receive Oikoteck’s authorization to do so and you must clearly mention this Website as the source of the content. The granting of the abovementioned authorization to copy part of the content does not and cannot constitute, under any circumstances, a transfer of any intellectual property rights to you.

Intellectual property rights of user generated content belong to the user who generated the content or to the third-party right holder who have licensed the user to use the rights contained in the generated content. The user hereby provides Oikoteck with a royalty-free, non-revocable, worldwide license to use and exploit any IP rights related to the content generated by him for the purposes of providing and improving the Platform’s services.

User Generated Content

The Users of the platform must only upload original listing photos of the property on the platform, without any digitally generated content. Specifically, images created by using Artificial Intelligence programs or editing software are not allowed on the website. These include, but are not limited to: Generative AI Art, Deepfake images, Synthetic photographs and text – to – image outputs.

The photos must show the property from as many angles as possible and contain as much detail of the property as possible, indicative of the property’s description in the listing.

Because of the nature of the platform, certain obligations must be taken into consideration by the user when using the platform:

The user must guarantee that the posted content is fully correct, complete and not misleading in any way.
The user is responsible for the integrity and truthfulness of the content that he uploads to the platform.
The user verifies that he owns the content he uploads and has all the rights regarding the content, including but not limited to intellectual property rights or that he has explicit authorization/license by the IP rights owner to use it.
The user ensures that the content he uploads on the platform is free of viruses and malicious software, whether that is in software form or in link leading to a third-party site containing malicious software such as trojan horses, keyloggers, ransomware and viruses.
The user ensures that the uploaded content is free of harmful content, such as hate speech, indecent images contrary to decency or morals, defamatory images or comments, protected information or information violating the rights of third parties.
The user ensures that the uploaded content does not violate any applicable laws, regulations, or lawful agreements between the parties.

The user of the Platform fully understands that he is responsible for adhering to the above obligations and pledges to follow them accurately and that he is solely responsible for the content he uploads on the platform.

Limitation of Liability Regarding User Generated Content

Oikoteck acts as an intermediary between the users of the platform and as such, it is not liable for the content uploaded by its users or its veracity and is not responsible for disputes between them.

Oikoteck acts as an intermediary providing access to the information uploaded on its platform and is not the source of the user generated content.

As a service provider of intermediary services, “Oikoteck” is not responsible for the content of the Services' users and/or third parties and does not guarantee the accuracy, legality, or quality of property listings.

However, Oikoteck reserves the right to alter or remove any content, such as property listings or any information associated with them or suspend user accounts at its sole discretion if such content, property listings, or information are found to be in any way unlawful or are in breach of Oikoteck’s Terms and Conditions.

Oikoteck also reserves the right to take legal action against users of the Website such if it discovers or violations of any law or contract.

To protect the Platform and its users from potentially illegal user generated content on the Website, Oikoteck has put in place a “Notice and Takedown” procedure which facilitates the reporting of potentially illegal content, the review of such content, and the ability for Oikoteck to take measures against such content. For more information on this, please read the following section of these Terms and Conditions.

Notice and Takedown Procedure

The users may notify to Oikoteck in case they believe any content on the platform contains illegal or otherwise unlawful material or violates our Terms and Conditions. The notification/report must be made in writing by sending an email to the email address: info@oikoteck.com, containing the following information:

Sufficient explanation for why the content in question is allegedly illegal or breaches these Terms and Conditions.
Clear indication of the location of the content in the platform (e.g. via screenshot and URL)
Name, surname and email address of the person or entity submitting the notice/report.

After we receive the notification, we will send confirmation of receipt of your report and, if necessary, ask you for supplemental details.

After carefully examining the complaint, in case the reported user’s content is indeed considered illegal or incompatible with the Terms and Conditions of the platform, the following restrictions may be imposed by us, on a case-by-case basis and under our discretion:

removal of content, disabling access to content, or demoting content;
suspension or termination of the provision of the service in whole or in part to the user who uploaded the content;
suspension or termination of the user’s account (ban).
demonetization of the uploaded content

The user underands that when one of the abovementioned measures is imposed upon you due to your use of illegal content or content breaching the present Terms and Conditions, you may immediately lose access to any active subscription services you have purchased. In such a case, you shall not be able to refund those services or be compensated for them.

The decision to impose the abovementioned measures shall be accompanied by our reasoning on why the content is illegal and why the measures must be imposed. This decision shall be made available to the user/s affected by the decision.

If the user responsible for the content deemed illegal or incompatible with the terms and conditions of the platform, disagrees with the Oikoteck’s decision, he may appeal Oikoteck’s actions within fifteen (15) days of being notified about it. The appeal has to be communicated to Oikoteck, using the same email address provided above (info@oikoteck.com). A receipt of receiving the appeal will be sent to the affected user/s.

The affected user/s shall receive our final decision on the appeal, in writing, within thirty (30) days of the abovementioned confirmation email.

Connections to Other Sites

The website may include connections to third party websites or content (connected locations).

These connected locations are provided to you exclusively for your own convenience and they do not constitute locations/websites the content of which is approved or controlled by Oikoteck. We do not provide any promise or guarantee related to the accuracy, quality or the effectiveness of any content, software, service, or app located in any of the connected locations.

Oikoteck is not responsible for the availability of the connected locations and the content and activities of the connected services. If a user chooses to enter a connected location, the risk and responsibility of that choice lies exclusively with the user.

Additionally, the use of connected locations is subject to the applicable policies and terms and conditions, including the privacy policies, of the connected locations. As such, we recommend that the user gets informed about the applicable terms and policies of the connected locations before he uses them or browses in them.

Technical Availability, Measures, and General Limitation of Liability

We take extensive measures to ensure that, in principle, our Website and Platform are permanently accessible to its users. However, Oikoteck cannot be held responsible for the technical unavailability of the Platform and its Services for any reason, including due to force majeure, performance of maintenance, performance of updates, modification of the Website, intervention by the host, internal or external strike, network failures, DDOS and other hacking attacks, or even a power cut.

Oikoteck may in no way be held responsible for any damage that may occur on the User's computer system and/or for the loss of data resulting from the use of the Website by the User.

Oikoteck takes all precaution and makes all efforts to ensure that all information contained in the Website and the Platform is accurate, clear, updated, complete, correct, and available.

However, Oikoteck cannot be held liable under no circumstances, including cases of slight negligence, for any damage inferred by the users exclusively due to their use of the Website.

Oikoteck remains liable if damage is caused by an intentional or grossly negligent breach of the Oikoteck’s duties and obligations.

Indemnification and User’s Liabilities

All users of the website www.oikoteck.com are obligated to comply with all applicable provisions under Greek, European and International Law, especially taking into consideration the legal frameworks governing telecommunications and the use of this Website/Platform and the internet in general. All users of the website www.oikoteck.com are obligated to comply with all applicable provisions under Greek, European and International Law, especially taking into consideration the legal frameworks governing telecommunications and the use of this Website/Platform and the internet in general.

The user will be liable for any kind of damage sustained by Oikoteck due to the user’s own illegal and inappropriate actions or any actions which may constitute a breach of contract, during his/her browsing of the website.

You agree to indemnify, defend, and hold harmless Oikoteck, its affiliates, and its respective directors, officers, employees, and agents from any and all claims and demands made by any third party due to or arising out of: (a) your access to or use of the Services; (b) your breach of these Terms and Conditions; (c) your violation of any law or the rights of a third party; (d) any dispute or issue between you and any third party; (e) any User Materials you upload to, or otherwise make available through, the Services; (f) your willful misconduct; and (g) any other party’s access to or use of the Services using your account and password. Oikoteck reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in that case, you agree to co-operate with the Oikoteck’s defense of that claim.

Applicable Law, Jurisdiction, and Dispute Resolution

The parties agree that these Terms and Conditions are ruled by the Laws of Greece. Any disputes will be resolved through good-faith negotiations. If unresolved, any dispute between the parties, arising from these Terms and Conditions or the use of the Website and/or the Platform in General, should fall within the exclusive Jurisdiction of the competent Courts of Athens, Greece.

Failure of any party to enforce any part of these Terms and Conditions does not waive the right to enforce other provisions. If any provision is deemed unenforceable, the remaining provisions of these Terms and Conditions shall remain in effect.

CONDITIONS OF USE AND SUBSCRIPTION FOR CONSUMERS

This chapter applies to you if you are using the Platform and its services, including subscription services, as a private individual/consumer and not in a professional capacity. This chapter shall refer to you as “the consumer”.

Subscription Service Plans

The consumer has the ability to subscribe to one of our paid promotion packages found on our Platform. These packages can be found under the “Services” tab on our website. The paid promotion packages are based on a point promotion system and/or monthly subscription plan. The user can purchase points or subscribe to a plan based on their individual needs. The available service plans can be ordered for a fee under the aforementioned tab and are fully described along with their prices under the “Services” tab.

Points associated with our point-based promotion subscription packages expire within a predetermined time period, associated with each specific subscription package. Any promoted listing will be automatically downgraded to the Free membership plan upon the points expiration.

Subscribers can cancel their service plans at any time.

Note that the cancelation policies, benefits, and terms of each service plan are specifically described in detail the respective chapter of Oikoteck’s Service Plan Terms.

Order Submission

After the user selects the desired service plan, they will be prompted to:

Enter the listing details for the listing they wish to promote (for monthly fee promotion plans), or
Specify the number of points they wish to purchase (for point-based promotion system plans).

Additionally, the user has the option to create a customized plan by combining multiple plans at once.

Once this step is completed, the user must click the “Proceed to Payment” button to select a payment method and/or be redirected to the secure payment environment provided by our partner banks and online payment service providers to finalize the subscription fee payment.

Before submitting an order, the user is required to check the box labeled “I have read and agree to the Terms & Conditions and the Service Plan Terms.” By doing so, the user explicitly acknowledges that they have been thoroughly informed about the following before submitting the order:

The main characteristics of the service

These characteristics are detailed across various tabs on our platform. Users are encouraged to carefully review this information to ensure they have no doubts about the features of the product or service before placing an order.

The company’s identification details

This includes the company’s name, address, telephone number, and email address.

The total price of the ordered services

This includes applicable Value Added Tax (VAT), other relevant taxes, delivery fees (if applicable), and any other associated costs or fees. When certain fees cannot be reasonably calculated in advance, the user will be notified during the order submission process that such additional costs may apply. Service plan prices listed on our platform are always final and include the corresponding VAT.

If the user makes an error during the order process (e.g., incorrect contact details), they can return to the previous page by clicking the "Return" button in their internet browser to correct the mistake. If the error is discovered after submitting the order, the user must immediately inform the Company through the official communication channels provided by the Platform.

Order Confirmation:

The order is considered received by the platform when the user receives the corresponding order status communication. Any updates related to the status of a submitted order, such as the fact that we received an order and we will process it, will be either presented on the user’s screen after the submission of his/her order or will be communicated to the user through e-mail or SMS messages. At this point in time (order confirmation) an agreement for the provision of services is still not concluded, and the user’s order still simply constitutes an offer for the purchase of the services.

Processing of the Order:

Following an order submission and confirmation, we process the order and confirm the validity of its contents. Specifically, the fact that there is no error in the listed price is confirmed and the correctness of the information related to the availability of the chosen services is validated.

It shall be noted that if the listed price of the services is not valid and does not correspond to the actual price, based on the pricing policy of the Platform at the time of ordering, due to a typographical or computer error, we are under no obligation to accept any such orders and to conclude an agreement for the provision of services.

In the event that price discrepancies between the listed price and the actual price of the service are discovered, due to the abovementioned errors, We retain the right to cancel the order after informing the user accordingly.

Formation of service agreement

When we confirm that no errors, requiring correction or related to the information of the user exist, the Order is accepted by us and an e-mail or text message is sent to the user ( titled "Acceptance of your order"), so that he/ she is informed that the Order has been accepted. This usually happens within minutes of placing your order but, under special circumstances, may take up to 24 hours. At this point in time the subscription service agreement is formed, and the mutual contractual obligations of the parties come in effect. The user has now access to the subscription services.

Right of withdrawal

In general, under applicable consumer protection legislation, the consumer has the right to withdraw from the agreement without any specific reason and free of charge, within fourteen (14) calendar days from the day of ordering a service or receiving a product.

To exercise the right of withdrawal, the consumer must fill in the relevant withdrawal form and send it to the email address: info@oikoteck.com and the Company is obliged to confirm the receipt of the withdrawal statement in writing immediately after receiving it.

Alternatively, the consumer may inform the company, through the Platform’s official communication channels, of his/her intention to withdraw from the agreement and the company will confirm that it has received the withdrawal statement and/ or will provide the consumer with additional instructions to assist in his/her withdrawal from the service agreement.

For the consumer to withdraw in time, it is sufficient that his/her withdrawal statement or intention was communicated to the Company (in the ways mentioned above) within the above-mentioned exclusive period of fourteen (14) calendar days.

Restrictions to the right of withdrawal

The abovementioned right to withdrawal does not apply to:

The provision of digital services and digital content, such as our subscription services, when you have provided us with your consent to gain immediate access to the services, even during the abovementioned withdrawal period. In these cases, if you have already gotten access to the service, you no longer possess the right to withdraw from the agreement.

Customer Support

In case the payment does not go through, the order is not confirmed, or for any matter regarding any of our services, you can contact us either via the email address provided in the footer of our Website or by using the “Live Chat” feature of our Platform and we will get back to you as soon as possible to resolve the issue.

Out of Court Dispute Resolution

The consumer and the Company shall attempt to resolve any and all disputes amicably and in good faith.

If, for whatever reason, the consumer and the Company cannot come to an agreement, the consumer has the right to submit a complaint to a certified out-of-court dispute resolution body like the Greek “Consumer’s Ombudsman” and the EU Online Dispute Resolution Platform in order to consensually resolve any pending consumer disputes.

CONDITIONS OF USE AND SUBSCRIPTION FOR PROFESSIONAL USERS (B2B SERVICE AGREEMENT)

If you are a real estate or mortgage professional or legal person, acting in your professional capacity, you may subscribe to our paid plans in order to boost your business’s performance and/or gain access to our data and statistical insights.

Eligibility

When registering for a professional account we will ask you to provide us with some information about yourself such as your First and Last name, company name, VAT number and phone number. You agree that the information you provide is accurate and up-to-date at all times. By registering you confirm that you are legally authorized to operate in this jurisdiction and that you are the legal representative of the company. You warrant that you have the authority to legally represent and bind your business to this Agreement and Oikoteck’s Terms and Conditions.

Subject Matter

This B2B Service Agreement covers the provision of intermediation and data services, related to the real estate market in Greece, by Oikoteck to you as a Professional User of our Platform. Any paid services or subscriptions purchased on our Platform in your professional capacity fall under this B2B Service Agreement.

Term

The term of this Agreement is equal to the duration of the paid service or subscription service which you have purchased.

Clauses 7 “Confidentiality”, 9 “Personal Data”, and 16 “Dispute Resolution” of this agreement shall remain valid even after the termination of this Agreement and shall be in force for the maximum statutory period, according to the applicable legislation.

Subscription Service Plans

A Professional user of the platform has the ability to subscribe to one of our paid promotion packages found on our platform. These packages can be found under the “Services” tab on our website. The paid promotion packages are based on a point promotion system and/or monthly subscription plan. The user can purchase points or subscribe to a plan based on their individual needs. The available service plans can be ordered for a fee under the aforementioned tab and are fully described along with their prices under the “Services” tab.

Subscribers can cancel their service plans at any time.

Note that the cancelation policies, benefits, and terms of each service plan are specifically described in detail the respective chapter of Oikoteck’s Service Plan Terms.

5. Placing an Order and Formation of the Service Agreement

5.1. Submission of an Order

After the user selects the desired service plan, they will be prompted to:

Enter the listing details for the listing they wish to promote (for monthly fee promotion plans), or
Specify the number of points they wish to purchase (for point-based promotion system plans).

Additionally, the user has the option to create a customized plan by combining multiple plans at once.

Before submitting an order, the user is required to check the box labeled “I have read and agree to the Terms & Conditions and the Service Plan Terms.” By doing so, the user explicitly acknowledges that they have been thoroughly informed about the following before submitting the order:

The main characteristics of the service

The company’s identification details

This includes the company’s name, address, telephone number, and email address.

The total price of the ordered services

5.2. Order Confirmation:

5.3. Processing of the Order:

5.4. Formation of service agreement

When we confirm that no errors, requiring correction or related to the information of the user exist, the Order is accepted by us and an e-mail or text message is sent to the user (titled "Acceptance of your order"), so that he/ she is informed that the Order has been accepted. This usually happens within minutes of placing your order but, under special circumstances, it may take up to 24 hours. At this point in time the subscription service agreement is formed, and the mutual contractual obligations of the parties come in effect. This is also the point when you are given access to the subscription services.

6. Intellectual property

You as a professional user confirm that you grant us a non-exclusive, royalty-free, worldwide license to use, display, and promote the content for the purposes of providing and improving our Platform’s Services. You confirm that you are the creator and owner of the content you upload on the platform, or that you have the necessary licenses, rights, consents, and permissions (including all permissions required under applicable privacy and intellectual property law) to authorize Oikoteck and other users to access and use your content as necessary to exercise the licenses granted by you under these Terms and Conditions.

Oikoteck retains ownership of the Intellectual Property rights related to all platform-wide features, branding, trademarks, source code, and proprietary tools.

When you purchase one of our paid services or subscription services, Oikoteck grants you with a license to use some of its IP, under the conditions provided in chapter V of Oikoteck’s Terms & Conditions, titled “License for Subscribers and Paid Service Users”.

7. Confidentiality

Each Party shall treat all information received or obtained as a result of entering into or performing this Agreement as well as all data and information pertaining to either Party, any aspect of their business, the provisions and the negotiations relating to this Agreement, as strictly confidential.

Subject to the other terms of this Agreement, any Party may disclose information which would otherwise be confidential (a) if and to the extent required by the law of any relevant jurisdiction; (b) if and to the extent required by any regulatory or governmental body to which that Party is subject or submits, whether or not the requirement for information has the force of law; (c) if and to the extent required for the parties to comply and apply the terms of this Agreement and Oikoteck’s Terms and Conditions; (d) if and to the extent necessary to receive counsel from professional advisers, auditors, attorneys, and bankers of each Party; (e) if and to the extent the information has come into the public domain through no fault of that Party; or (f) if and to the extent the other Party has given prior written approval to the disclosure.

The obligations contained in this clause shall remain valid even after the termination of this Agreement and shall be in force for the maximum statutory period according to the applicable legislation.

You undertake the responsibility to ensure that both you and your employees and contractors respect the security and confidentiality of all the information of the Oikoteck, including any information considered as "personal data" that will be disclosed to you during the provision of our services to you.

You recognize and understand that, in the event that your conduct constitutes a violation of your confidentiality obligations under this clause, you shall be liable to compensate Oikoteck for any damages incurred due to this violation.

8. Access to Data

8.1. Access to Data for Business Users
Business users have access to the following types of data through their account dashboards or other tools provided on the Platform:

Customer interaction data: Information on interactions with listings or services, such as the number of clicks, purchases, or inquiries.
Transactional data: Data related to completed transactions, including end-user requests, where such access is necessary for fulfillment or service delivery.
Performance metrics: Insights into the performance of listings, services, or the real estate market in general, including rankings, reviews, and ratings.

8.2. Restrictions on Data Access
Business users will not have access to:

Personal data of customers unless explicitly authorized by the customer or required to perform the service, for the purposes described in Oikoteck’s Data Protection Noticy/Policy.
Sensitive data related to other business users or proprietary platform analytics.

8.3. Data Usage Rights
Business users are granted a limited right to use the data accessible to them solely for the purposes of managing their presence on the Platform, fulfilling end-user requests, and improving their service offerings. Any misuse, redistribution, or unauthorized processing of this data is strictly prohibited.

8.4. Third-Party Access to Data
Third-party access to data is only granted under the following conditions:

When explicitly authorized by the business user or end-user to whom the data belong.
As required for payment processing, analytics, or other services integrated with the Platform, as per Oikoteck’s Data Protection Notice/Privacy Policy.
In compliance with legal obligations or law enforcement requests.

8.5. Return of Business User Data
Data belonging or produced by Business Users remain available to them until the date deactivation of the user account or the service connected to such data. Business Users have the right to request a copy of their data for a period of 30 days following the deactivation of their account or service. Oikoteck has the right to examine such requests at its own discretion.

8.6. Contact for Data-Related Inquiries
For inquiries related to data access or usage, business users may contact our support team at provided in the footer of our Website or through our Platform’s “Live Chat” feature.

9. Personal Data

Oikoteck and the Business User act as separate data controllers for any personal data provided to Oikoteck by the Business User, connected to the provision of Oikoteck’s services.

Each Party declares that it is aware of and complies with all applicable provisions of data protection legislation, concerning Data Controllers, such as the provisions of Regulation (EU) 2016/679 (hereinunder “General Data Protection Regulation” or “GDPR”) and Greek Law 4624/2019.

Oikoteck shall only process personal data in accordance with its Data Protection Notice/Privacy Policy.

Nature of the Services. Lack of Guarantees

The Platform’s services are provided to you “as is”.

To the extent permitted by applicable law, Oikoteck and its affiliates and suppliers make no representation or warranties, express or implied, regarding the provided services, including without limitation any warranties of merchantability, fitness for a particular purpose, accuracy, quiet enjoyment, and warranties of uninterrupted or error-free access or use to the Platform and its services.

11. Complaints and Customer Support

11.1. You may notify any complaints you may have about the services to us, at the email address info@oikoteck.com.

11.2. In case the payment does not go through, the order is not confirmed, or for any matter regarding any of our services, you can contact us either via the email address provided in the footer of our Website or by using the “Live Chat” feature of our Platform and we will get back to you as soon as possible to resolve the issue.

12. Liability

The Company is not liable for any loss of revenue, profits, or business opportunities and/ or Indirect, incidental, or consequential damages.

In any case, our Company’s total potential liability under this agreement is limited to the amount of the fees paid by you for the services offered.

13. Ranking of Listings

13.1. Description of Ranking Criteria
The ranking of listings, content, and services displayed on our Platform is determined by a combination of factors, including but not limited to:

Relevance to the end user’s search query or preferences.
Popularity or performance metrics (e.g., number of clicks, bookings, or purchases).
User-generated reviews and ratings.
The quality and completeness of the listing or profile (e.g., detailed descriptions, high-quality images).
Compliance with our policies and Terms and Conditions.
Payment of fees for promotional features, where applicable (e.g., paid prioritization or sponsored placements).

These criteria are applied using automated algorithms designed to provide a user-friendly and efficient search experience.

13.2. Influence of Paid Promotions on Ranking
Paid promotional features, such as sponsored listings or priority placements, may enhance the visibility of certain content or listings on our Platform. Such paid placements are clearly identified to ensure transparency.

13.3. Algorithm Updates and Modifications
We regularly review and update the algorithms used for ranking to improve accuracy and relevance. While the core principles of ranking remain consistent, updates may affect the relative visibility of certain listings or content.

13.4. Impact of User Actions on Ranking
Users may influence their ranking by optimizing their listings or profiles in accordance with the criteria outlined above. For example, maintaining positive user reviews, providing accurate and comprehensive information, and participating in promotional opportunities may positively affect ranking.

13.5. Inquiries and Clarifications
For more information or clarifications regarding our ranking mechanisms, please contact our support team via the email address provided in the footer of our Website or by using the “Live Chat” feature of our Platform.

14. Termination

This agreement may be terminated at any time by the parties, in case of material breach of the agreement by the other party.

This agreement and the access of the business user to Oikoteck’s services may be terminated unilaterally by Oikoteck, provided that the business user is given, at a minimum, a thirty (30) day notice of Oikoteck’s decision, accompanied by an explanation for that decision. The abovementioned notice period does not apply to restrictions, suspensions, or termination of access to services and/or content which have been imposed upon the user due to illegal activity or breach of Oikoteck’s Terms and Conditions.

15. Changes to this Agreement

Any changes to the contents of this B2B Service Agreement will be communicated to Business Users at least fifteen (15) calendar days before they take effect on the Platform. Business Users have the right to terminate this Agreement with immediate effect if they do not agree with the proposed changes.

If you do not express your disagreement with the proposed changes within the 15-day notice period or if you continue using our services and/or order additional services during this time, you will be deemed to have accepted the proposed changes to this Agreement.

16. Dispute Resolution

The parties agree that this agreement is ruled by the Laws of Greece. Any disputes will be resolved through good-faith negotiations. If unresolved, any dispute between the parties, arising from this agreement, should fall within the exclusive Jurisdiction of the Courts of Athens, Greece.

Failure to enforce any part of these Terms does not waive the right to enforce other provisions. If any provision is deemed unenforceable, the remaining provisions remain in effect.

LICENSE FOR SUBSCRIBERS AND PAID SERVICE USERS

The Intellectual Property rights for the digital content and digital/data services and software provided through our Platform belong to our Company or to collaborating businesses who have granted us exploitation licenses for this content and/or software.

The digital content available through the Platform’s paid services and subscriptions is granted to you under this non-exclusive, restricted, license for the use of the intellectual property rights contained therein, granted only if you have legally purchased the relevant service or subscription through our Platform.

This license permits you to use the digital content and services exclusively within the ecosystem of our Platform. Any other use, reproduction, or modification of the digital content and services is expressly prohibited.

You are not authorized to share, transfer, or transmit this license or the digital content associated with it to any third party.

The duration of this license corresponds to the period for which you have obtained access to the respective digital content or service. If you have gained access to the digital content through a subscription, the duration of this license is equal to the duration of your subscription.

If your account access is revoked, as stipulated in Chapter II of these Terms and Conditions, this license will be automatically terminated on the date and time your access is restricted.

The Company reserves the right to seek compensation for any damages resulting from a violation of your obligations under this license.